SN
Sindi N
1 reviews | Active since Jan 2019
20 Sept 2022, 02:27
Disgusting service
My mom TL NDIMA app**** for a loan two weeks back and till today no feedback , whe she called to make a follow up, a consultant dropped the phone on her ear, it is quite disgusting and disturbing that we still have to deal with such companies who can’t render effective and efficient customer services, extremely unprofessional and have no regard for their clients
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
20 Sept 2022, 07:11Good day
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
SincerelyCapfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
SincerelyCapfin Customer Services
Capfin's reply20 Sept 2022, 07:11
Official
Good day
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
SincerelyCapfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
SincerelyCapfin Customer Services
Capfin's replyOfficial
20 Sept 2022, 09:24 Good day
Thank you for allowing us the time to discuss your concerns.
We are pleased to inform you that the matter has been resolved. For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards Capfin Customer Services
Thank you for allowing us the time to discuss your concerns.
We are pleased to inform you that the matter has been resolved. For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards Capfin Customer Services
Capfin's reply20 Sept 2022, 09:24
Official
Good day
Thank you for allowing us the time to discuss your concerns.
We are pleased to inform you that the matter has been resolved. For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards Capfin Customer Services
Thank you for allowing us the time to discuss your concerns.
We are pleased to inform you that the matter has been resolved. For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards Capfin Customer Services
SN
Sindi N's updateReviewer Update
20 Sept 2022, 18:45How have you resolved the Aussie, is this some kind of a joke, do you think you can mislead people and trea them like idiots and get away with it, how have you resolved the same query, I will escalate to yooCEO and name and shame you on all social media
SN
Sindi N's update20 Sept 2022, 18:45
Reviewer Update
How have you resolved the Aussie, is this some kind of a joke, do you think you can mislead people and trea them like idiots and get away with it, how have you resolved the same query, I will escalate to yooCEO and name and shame you on all social media