TM
Thabang M

1 reviews | Active since Jun 2020

15 Jun 2020, 08:24

Disgruntled customer

I called them after they sent me an SMS letting me know that my account has been handed over to the legal department,this is despite the countless emails that I sent them notifying them of the situation at work regarding covid 19 and trying to come up with a solution since I wouldn't be getting an income..I'm going to settle it and will never again recommend capfin to anyone

0
Replies (2)
Capfin
Capfin's reply15 Jun 2020, 10:12
Official

Good day Thabang Motuaung


Thank you for writing to advise us of your concerns. We regret any inconvenience caused.
Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.


Kind regards,

Customer Services
TM
Thabang M's update15 Jun 2020, 11:05
Reviewer Update
Well you contacting me hasnt solved anything so I will stick to my review about you guys