Disappointed and freaking angry

Very disappointed.

I am writing behalf of my boyfriend. He got a loan by capfin a few months back and settled it a month in advance. By the beginning of this month he needed another loan but was told there wasn't credit available and that he had to apply in 31 days, so he waited and called again yesterday to ask and once again there is no funds avaible. This pitiful honestly. He used that extra money to settle capfin loan so he could apply for a higher amount so he can fix the car that was in an accident and help with medical bills yet capfin keeps saying no credit avaible. If one can pay the amount every single month and has a high salary, why is there no avaible credit? Have you even updated his credit score? That he already paid capfin till the last penny? I honestly don't want to hear that a consultant will call back because everyone there is lazy and don't give a rats ass about our mortal beings down on earth. They will jusy repeat the same antics over and over again. Capfin should he clear that you can apply later when settled a loan and not immediately, because of that we coukdve use the extra money we paid capfin for our medical bills..