CM
Cleopatra M
1 reviews | Active since Aug 2019
23 Nov 2022, 09:14
Disappointed and annoyed
I'm so bored, last week we went to the branch all the documents were scanned correctly, they told useto go back and we went... yesterday we emailed the document again that was short now the say we should again go back to scan again the Id document yet they didn't mention to us they only said banking statement which was send so many times
Helpful (0)
Replies (2)0
Replies (2)
Capfin's replyOfficial
23 Nov 2022, 11:27Good day
Thank you for getting in touch with us and bringing this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us and bringing this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Capfin's reply23 Nov 2022, 11:27
Official
Good day
Thank you for getting in touch with us and bringing this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us and bringing this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
30 Nov 2022, 14:43Good day
Your query has been investigated and we are happy to advise that the matter has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Your query has been investigated and we are happy to advise that the matter has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Capfin Customer Services
Capfin's reply30 Nov 2022, 14:43
Official
Good day
Your query has been investigated and we are happy to advise that the matter has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Your query has been investigated and we are happy to advise that the matter has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Capfin Customer Services