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Prince M
1 reviews | Active since Sept 2022
07 May 2025, 09:21
Depressed customer
I understand I owe you, but the frequent calls are overwhelming. Having to repeatedly explain my unemployment situation to different representatives is frustrating and stressful. The constant pressure is negatively impacting my mental health. I will eventually make payment once I have money, please stop calling me.
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Replies (2)
Capfin's replyOfficial
07 May 2025, 09:27Good day
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply07 May 2025, 09:27
Official
Good day
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
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Prince M's updateReviewer Update
07 May 2025, 16:24Thank you, someone is assisting me now!
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Prince M's update07 May 2025, 16:24
Reviewer Update
Thank you, someone is assisting me now!