LM
Lesego M

1 reviews | Active since Oct 2022

17 Mar 2023, 08:53

Debited on the wrong day

Not happy at all with the service provided, they were suppose to debit my account on the 20th yet I was debited today on the 17th, reason for that, is that their terms and conditions states that they don't debit on saturday, sunday and monday, which I fail to understand why because Monday is a normal working business day, I want my money back and to be debited on the agreed debit date

0
Replies (1)
Capfin
Capfin's reply17 Mar 2023, 08:57
Official
Good day 
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact with you shortly. 
 
Sincerely
Capfin Customer Services