1 reviews | Active since Mar 2018
Debit order
I was asked to reply to the SMS in connection with my debit order for December. And I did reply to the SMS. In the SMS I said that my I get paid by 23th December and debit order should go off 24th . I called Capfin to verify if they received my details and the lady insists on the payment go off any time monies are put in my account.
Now here is the problem my daughters put monies in my account any time from 7th to 10th. So what happens to this monies does it go for debit orders or is it personnel.
If these monies are touched before my salary then I am taking this matter further with the SMS up with ICASA as I stated when the debit order should go off . As this money is not part of my Salary.
If any money is touched before the 13th then all hell is breaking loose and it will be a serious case as that monies are personnel.
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query swiftly and one of our team members will contact you as soon as possible.
Kind Regards
Customer Service
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query swiftly and one of our team members will contact you as soon as possible.
Kind Regards
Customer Service
