TK
Thabang K
1 reviews | Active since Dec 2014
18 Dec 2023, 13:01
Debit order
Dear Capfin, can you please explain why my account is being debited when I do not owe you anything. I called last week when I got an sms and I was advised that my account will not be debited as my loan has been settled,
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Replies (3)0
Replies (3)
Capfin's replyOfficial
18 Dec 2023, 13:04Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply18 Dec 2023, 13:04
Official
Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
18 Dec 2023, 13:07Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply18 Dec 2023, 13:07
Official
Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
19 Dec 2023, 08:26Good day
Thank you for taking the time to inform us of your experience with our contact centre. We can assure you this is not standard practice and we will investigate the matter. Please accept our sincere apologies for any inconvenience this may have caused you. A consultant will be in contact with you shortly. Sincerely Capfin Customer Services
Thank you for taking the time to inform us of your experience with our contact centre. We can assure you this is not standard practice and we will investigate the matter. Please accept our sincere apologies for any inconvenience this may have caused you. A consultant will be in contact with you shortly. Sincerely Capfin Customer Services
Capfin's reply19 Dec 2023, 08:26
Official
Good day
Thank you for taking the time to inform us of your experience with our contact centre. We can assure you this is not standard practice and we will investigate the matter. Please accept our sincere apologies for any inconvenience this may have caused you. A consultant will be in contact with you shortly. Sincerely Capfin Customer Services
Thank you for taking the time to inform us of your experience with our contact centre. We can assure you this is not standard practice and we will investigate the matter. Please accept our sincere apologies for any inconvenience this may have caused you. A consultant will be in contact with you shortly. Sincerely Capfin Customer Services