Debit order 10days to early!

<p>I have phoned Capfin today to inform them that they took a debit order too early from my bank account. The money in my bank account was paid from a family member to pay something specific. Now I cant do that because Capfin took the money in my bank account. I only receive my salary on 23rd this month and thus mean I have no money left until then also. Do I cancel their debit order with my bank and deposit the money myself or report them to the Ombudsman as well. Fed up with companies making up their own rules. In spite of the T&C of taking an early debit order in December, they still should confirm the date with the person and not take their last money because some other clients do not pay! I have been a loyal client to them but I cant say the same about them.</p>