BM
Boipelo M

1 reviews | Active since Mar 2019

02 Jul 2019, 14:24

Debit dates

I am so ****ed off right now, I don't know what really got into my mind when I agreed to the stupid terms and conditions of capfin. In future do amend your debit date when pay date falls on a Monday, reality is our bank accounts are only credited on monday not FRIDAY, UNLESS IT THAT MONDAY IS A HOLIDAY. I just want to part ways with capfin thanks but no thanks because you are just messing up our credit record for no reason at all. I WILL NEVER EVER APPLY FOR A CAPFIN LOAN.

0
Replies (6)
Capfin
Capfin's reply02 Jul 2019, 17:56
Official
Good day Boipelo Moiloa

We appreciate that you took the time to bring this matter to our attention.

We will investigate your query  swiftly and one of our team members will contact you as soon as possible.

Kind regards,
Customer Service

Best regards,

BM
Boipelo M's update02 Jul 2019, 20:57
Reviewer Update
UNLESS IF*** not it. Please capfin this thing is messing up our credit record, just look into that term and condition
BM
Boipelo M's update02 Jul 2019, 20:58
Reviewer Update
Bounced
BM
Boipelo M's update02 Jul 2019, 21:01
Reviewer Update
A bounced debit order is a huge NO NO to our respective banks, and it also affect our scores with them
BM
Boipelo M's update03 Jul 2019, 09:02
Reviewer Update
Thank you so much for the prompt reply and assistance, much appreciated. 10/10 from me.
Capfin
Capfin's reply03 Jul 2019, 09:21
Official
Good day Boipelo M

Your query has been investigated and we have been in contact with you.

We are very pleased to advise that a satisfactory resolution has been reached.

For any further assistance please call us on *** or email *** .

Kind regards,
Customer Service

Best regards,