IM
Itani M
1 reviews | Active since Dec 2020
30 Dec 2025, 08:55
Debit check not working
I'm unhappy about the debit check expires before one can even approve. The application still waiting for a debit check but when I approved it's expired. I sent capfin an email to make it a registered mandate still no response, it's been 3days off application still no money. Now I don't know how to cancel and if they will deduct payments without giving me the loan. Please capfin do right by me.
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
30 Dec 2025, 09:10Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply30 Dec 2025, 09:10
Official
Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
Best regards,
IM
Itani M's updateReviewer Update
30 Dec 2025, 09:20Thank for your speedy response, and clarity about the debit check, I'll be waiting for my money to arrive
IM
Itani M's update30 Dec 2025, 09:20
Reviewer Update
Thank for your speedy response, and clarity about the debit check, I'll be waiting for my money to arrive
Capfin's replyOfficial
30 Dec 2025, 17:15Good day
Thank you for your patience during this time. We are pleased that a satisfactory resolution has been reached.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Thank you for your patience during this time. We are pleased that a satisfactory resolution has been reached.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,
Capfin's reply30 Dec 2025, 17:15
Official
Good day
Thank you for your patience during this time. We are pleased that a satisfactory resolution has been reached.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Thank you for your patience during this time. We are pleased that a satisfactory resolution has been reached.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,