Debicheck BS

I app**** for a loan and they sent me e Debicheck but when i logged in on my bank app it reflect expired apparently it expires after 2 minutes. Tried calling them they said it’s gonna take 7 days for all of this to be rectified. I called my bank and they confirmed that it was actioned already, they even sent me confirmation plus i can see it on my app as well however capfib keeps on telling me about it still pending and 7 days bs mind you me de*****eck needs be updated before they send the money. It is so confusing because capfin telling me to contact my bank for that and when i want to talk to manager Lungiswa told me that management will only be available after 48 hours.

That time im doing all this back and forth lying on the hospital bed, my only reason for this loan is because i need to do life threatening surgery so i do not have 7 day or even 48 hours.