NG
Nelson G
1 reviews | Active since Mar 2013
13 Apr 2018, 07:58
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On the 11th of December 2017, I called in and requested a cancellation / to settle my account as I am no longer working, I was given an amount and I paid it off, to my surprise, I am now told I still owe them money, these people are tarnishing my credit record, their consultants are rude, I no longer owe them anything and I don't work I am a student, that's why I paid off my account
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Replies (2)
Capfin's replyOfficial
16 Apr 2018, 07:03Good day Nelson Lwazi
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Services
Best regards,
Capfin's reply16 Apr 2018, 07:03
Official
Good day Nelson Lwazi
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind Regards,
Customer Services
Best regards,
Capfin's replyOfficial
19 Apr 2018, 09:14Good day Nelson Lwazi
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email *** .
Kind Regards,
Customer Services
Best regards,
Capfin's reply19 Apr 2018, 09:14
Official
Good day Nelson Lwazi
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email *** .
Kind Regards,
Customer Services
Best regards,