LM
Lucy M

1 reviews | Active since Feb 2017

21 Feb 2017, 09:14

customers always get the short end of the stick

<p>capfin is messing up my itc record, my bank acc was debited on a working day , just not teh day that i had agreed that it be debited, what is worse the financial servicec provider feel they have done nothing wrong by sending an instuction on a day that is not my salary date, they abuse customers its not fair , if anyone who works with and for the NCA sees this please assist us , such companies shouldn`t be given licenses to operate if they will destroy our ITC records.</p>

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Replies (2)
Capfin
Capfin's reply21 Feb 2017, 09:46
Official

Good day Lucy Madi

We appreciate you bringing this matter to our attention. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards

Customer Services

Capfin
Capfin's reply21 Feb 2017, 15:49
Official

Good day Lucy Madi

Thank you for allowing us time to engage you regarding your concerns. We are please to confirm that the matter is resolved.

Feel free to call us on *** or email *** for any further assistance.

Kind regards

Customer Services