Customers aint important for capfin

Early debit order went off my account on the 12/12/18 i only get paid 25th i called the customer service to let them know that that was my last money to get me to work but im told that its done and cant be undone,that i shouldnt have ignored the sms i received beggining of the month which states that they will deduct early..my request was that they reverse payment as i wont be able to go to work but marko who was very rude an naive telling me i can do whatever i want when i told him il take it up and hangs up when i ask for the senior i called in again to speak to nosimpiwe the senior who was exactly the same as the consultant , ******** and useless she told me she cant do anything for me to get to work (this is when i explained that that was my transport money)i tell her il stop paying them she said its up to me because itc record will be bad on me i mean how rude can one be