NG
Nothemba G

1 reviews | Active since Jan 2025

15 Jan 2025, 14:19

Customer

On the 13 of January I tried to apply for a loan with Capfin but the sent me an email telling the document that I uploaded are too old I don't know how because I have submitted the recent docs and I am calling them using my airtime they won't call me back their services is so bad, were do I get money to buy airtime and yet I am applying to get money from them they are so useless they even told me that docs are unreadable how because I retrieve the bank statement from my bank app and forwarded to them and I am a customer for so long with the and now received this ****en service.

0
Replies (1)
Capfin
Capfin's reply15 Jan 2025, 14:24
Official
Good day,
 
Thank you for getting in touch with us. We are investigating the processing of your Capfin loan application and will get back to you in due course. 
 
We apologise for any inconvenience this may have caused you.  
 
Sincerely
Capfin Customer Services