MN
Mm N

1 reviews | Active since Nov 2019

27 Feb 2021, 09:54

Crushed hopes

So I had my papers scanned at pepstore and capfin agent called me and told me that I qualify for a loan of 5000.after the long interview she asked me this "shud we give u that amount u need when do u expect us to debit our money back and I told her when..i was happy that my loan will b approved bcoz of the hope she gave me... After had my hopes up high she just said my loan was not successful... I was n still am hurt I don't wanna lie because of the hope she gave me.

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Replies (2)
Capfin
Capfin's reply01 Mar 2021, 08:55
Official
Good day Mm N

Thank you for taking the time to contact us regarding your concerns about our loan application process.

Your request is being attended to and a specialist consultant will make contact with you shortly.

Kind regards

Customer Services
Capfin
Capfin's reply01 Mar 2021, 09:35
Official
Good day Mm N

Excellent service is very important to us and we value all the feedback from our customers. 

We are pleased that your concern has been resolved.

For any further assistance please call us on *** or email *** .

Kind regards

Customer Services