jM
joh M

1 reviews | Active since Jun 2009

16 Apr 2019, 10:25

Credit Burea not updated

My account has not been updated on credit burea, I contacted the relevant department and I was told it has been long ago being updated on their side the problem is with capfin.

0
Replies (2)
Capfin
Capfin's reply17 Apr 2019, 08:36
Official
Good day Joh M

We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau. We will be in contact shortly. 
Please accept our sincere apologies for any inconvenience caused.

Kind regards,
Customer service

Best regards,

Capfin
Capfin's reply23 Apr 2019, 11:13
Official
Good day Joh M

We have investigated the situation and would like to provide you with the relevant feedback.  We have tried to call you but have not been able to reach you and have therefore emailed you our findings. 
Feel free to call us  on *** or email *** for any further assistance.

Kind regards,
Customer service

Best regards,