Completely wasted my time, saying I'm pre approved for a loan, then declined.

<p>I was contacted on 1st February 2017 from Capfin, saying that due to being a loyal Ackermanns rewards customer, I was pre approved for a R10000. I informed them that I was declined already in November last year but the call center agent insisted it was pre approved.</p> <p> </p> <p>We spent over half an hour going through the process, my application was referred to your credit department and it wasn't approved. I did specify I wanted to use the loan to consolidate debts.</p> <p> </p> <p>Your credit department is absolutely useless, why call me again. Why waste my time and give me false hope and say I qualify for R10000 due to Ackermanns awards blah blah blah and then decline me????</p> <p> </p> <p>It's bad enough you gave me the run around in November where I had to submit documentation 3 times, driving up and down to the stores because your technology for scanning is useless. I let that slide but now you calling me and wasting my time on false hope.</p> <p> </p> <p>Don't contact me again. You are real time wasters.</p> <p> </p>