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belinda S

1 reviews | Active since Dec 2016

30 Dec 2016, 12:03

cheats and *****s the best

<p>I app**** for a capfin loan as I received an sad I qualify for an additional amount did what they wanted spoke to the consultant for 20 mins and we concluded the contract. They transferred the money and reversed it again. My friend went with me she also did everything and they increased her installment via sms. Is the telephone contract not legally binding and why are they reversing funds transferred and increasing installments. I'm not done I'm still going to complaint with the ombudsman swell unless this is sorted today. </p>

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Replies (2)
Capfin
Capfin's reply30 Dec 2016, 12:51
Official

Hello Belinda Snyders

Thank you for taking the time to contact us regarding your concerns about our Loan application process.

Your request is being attended to and a specialist consultant will make contact with you shortly.

Kind regards,

Customer Service

Capfin
Capfin's reply03 Jan 2017, 17:57
Official

Hello Belinda Snyders

Excellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.

For any further assistance please call us on *** or email *** .

Kind Regards,

Customer Service