JJ
Javas J
1 reviews | Active since Jun 2023
16 Jun 2023, 13:36
Capfin.*****ster company
Bunch of frausters.app**** for a loan with them which they declined.a month later, their account appears on my credit record with transunion and saying i owe them and now they expect me to pay back the loan.how do you expect someone to pay for a loan he did not receive.i open a ***** case against this capfin **** company.im so mad right now.dont apply for loans from capfin.otherwise you will pay for something you did not receive
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
16 Jun 2023, 14:04Good day Sir/Madam
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
SincerelyCapfin Customer Services
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
SincerelyCapfin Customer Services
Best regards,
Capfin's reply16 Jun 2023, 14:04
Official
Good day Sir/Madam
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
SincerelyCapfin Customer Services
Thank you for alerting us to your query. We will investigate the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
SincerelyCapfin Customer Services
Best regards,
JJ
Javas J's updateReviewer Update
29 Jun 2023, 19:44To prove that you are *****ster,1 of your agents called me and took my details promissing me the matter will be resolved and she will call me back.till today she never call back and its been 2 weeks now
JJ
Javas J's update29 Jun 2023, 19:44
Reviewer Update
To prove that you are *****ster,1 of your agents called me and took my details promissing me the matter will be resolved and she will call me back.till today she never call back and its been 2 weeks now
Capfin's replyOfficial
11 Jul 2023, 16:07Good day Sir/Madam
Thank you for allowing us the time to discuss your concerns.
We are pleased to inform you that the matter has been resolved. For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Thank you for allowing us the time to discuss your concerns.
We are pleased to inform you that the matter has been resolved. For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,
Capfin's reply11 Jul 2023, 16:07
Official
Good day Sir/Madam
Thank you for allowing us the time to discuss your concerns.
We are pleased to inform you that the matter has been resolved. For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Thank you for allowing us the time to discuss your concerns.
We are pleased to inform you that the matter has been resolved. For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,