PN
PORTIA N
1 reviews | Active since Nov 2011
29 Jun 2022, 04:49
Capfin wrongly debited my account
I settled my loan on 1st June 2022, settlement amount R1263. Come July 25th Capfin debited my account, I called and I was told to send proof the maybe system didn't pick it up, I did that calling wanting my money with no positive feedback. When I check my profile on their online system I still have a balance ðŸ˜ðŸ˜ðŸ˜ðŸ˜. This is a huge inconvenience
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
29 Jun 2022, 09:34Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply29 Jun 2022, 09:34
Official
Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's replyOfficial
29 Jun 2022, 09:38Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply29 Jun 2022, 09:38
Official
Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's replyOfficial
29 Jun 2022, 09:40Good day
We are pleased to inform you that your query has been resolved. Thank you for patience during this time.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We are pleased to inform you that your query has been resolved. Thank you for patience during this time.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,
Capfin's reply29 Jun 2022, 09:40
Official
Good day
We are pleased to inform you that your query has been resolved. Thank you for patience during this time.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We are pleased to inform you that your query has been resolved. Thank you for patience during this time.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,