JO
Jackie O

1 reviews | Active since Oct 2018

29 Oct 2018, 12:51

Capfin worst service ever

Getting very bad service from them. I have send an email letting them know that i would be going on maternity leave without pay and asked for reduction on my instalment as i won't receive any income. And that I'm still willing to pay a smaller amount. As they refuse to assist me. Only offers ne a new loan???

0
Replies (3)
Capfin
Capfin's reply30 Oct 2018, 10:17
Official

Good day Jackie Opperman

Thank you for bringing your concern regarding our Collections process to our attention.

We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.

Kind regards,

Customer service

Best regards,

Capfin
Capfin's reply30 Oct 2018, 10:17
Official

Good day Jackie Opperman

Thank you for bringing your concern regarding our Collections process to our attention.

We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.

Kind regards,

Customer service

Best regards,

Capfin
Capfin's reply31 Oct 2018, 14:25
Official

Good day Jackie Opperman

We are pleased to have engaged with you and that your situation has been resolved.

For any further assistance please call us on *** or email *** .

Kind regards,

Customer service

Best regards,