MK
Mr K

1 reviews | Active since Mar 2023

10 Nov 2025, 16:56

Capfin worse service ever

Very very bad experience with Capfin Since last year I asked for my status to be updated this year again all they send on their emails please take note we have send to the relevant department once we get feedback we will get back to you almost a year now still waiting for this poor service come back this is the emails I get from them we will we will we will get back to you Kindly note as per our telephonic conversation your mobile number has been updated.

We acknowledge receipt of your telephone call on 14 October 2025 and appreciate your patience while we reviewed this matter.

We are currently in the process of removing the flag. Once finalised, you will be able to proceed with your loan application.

Please note that any future loan application will remain subject to the provisions of the National Credit Act 34 of 2005, as well as our internal credit policies. As such, approval of your application cannot be guaranteed.

We will notify you as soon as the necessary correction has been made and you are eligible to apply. Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,

Recoveries Department

Tel: ***

Website: www.capfin.co.za

1 Industrie Street, Kuilsriver, 7580 | P.O.Box 6507, Parow East, 7501

0
Replies (1)
Capfin
Capfin's reply11 Nov 2025, 07:21
Official
Good day 
 
Thank you for informing us of your concerns. Please note that your query is a priority to us and is currently receiving our full attention. 

A consultant will be in contact with you shortly. 
 
Sincerely
Capfin Customer Services