PS
Philani S

1 reviews | Active since Sept 2013

30 Jan 2024, 12:06

Capfin working together with Sanlam

This company has been taking debit orders from the public claiming to assist them with the loans , you loose 250 even without them approving the loan named as admin fees. When contacted asking that are they registered,the responded they don't have to as they are working as a broker . I didn't see sort of assistance from them but instead was told I'm Mr know it all trying to be clever .They never mentioned the status of my application, but even so they were so sure they will gain in the expense of vulnerable people.Im sure they make a good money while offering nothing to the public. They are using Sanlam division as a collection system which makes it clear that they are benefiting both from this ****ming.

0
Replies (2)
Capfin
Capfin's reply30 Jan 2024, 12:21
Official
Good day 
 
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.

Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.  
 
Sincerely
Capfin Customer Services
PS
Philani S's update30 Jan 2024, 14:18
Reviewer Update
If Capfin is not involved why am I getting your name here.
Good day



You are welcome to contact the following directly for assistance:



MDFORCHAIN - CHAINPAY LOANS *** or ***

MDFORCASHF - CASHFIN LOANS *** or ***

MDFORONLON - EC ONLINE LOANS *** or ***



The abovementioned companies make use of Sanlam’s Collections System.



***Sanlam does not offer a Life Insurance product to you, nor do we have any involvement with your loan application.



Please note that no collection can be done from your account unless you authenticate the mandate sent to you via your bank.



This authentication/permission generates a response from the bank to the system which enables the company to do the once off deduction from your bank account.





Bella Mathibe

Client Services Assistant

Fintech: Multi Data

T +***6

www.sanlammultidata.co.za











From: Philani Sibiya <***>
Sent: Monday, January 29, 2024 8:29 AM
To:Enquiries Multidata <***>
Subject: Re: [EXTERNAL] My cash is being taken



Ok that's not a problem. Please see I have been trying to get my money but failed and now I'm broke please can I get my money today.





On 29 Jan 2024 at 08:18, Enquiries Multidata <***> wrote:

Good day



Please provide us with the reference on your bank statement or Bank App, starting with MDFOR.



Bella Mathibe

Client Services Assistant

Fintech: Multi Data

T +***6

www.sanlammultidata.co.za











From: Philani Sibiya <***>
Sent: Saturday, January 27, 2024 12:38 PM
To: Enquiries Multidata <***>
Subject: [EXTERNAL] My cash is being taken



Hello

Please clarify on my cash a1000 rand has been debited but I didn't receive anything from you guys please pay my money back .My name is Philani Sibiya,I'd ***.



Looking forward to hearing from you.

Regards Philani Sibiya