RM
Refentse M
1 reviews | Active since Jun 2020
11 Nov 2020, 13:47
capfin wont update my credit record
i have paid my loan in full in june 2020. till today you have not updated my credit record. yet i have sent you proof of settlement. i have been calling you and you keep redirecting my calls to the switch board
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Replies (2)
Capfin's replyOfficial
11 Nov 2020, 15:46Good day Refentse Mmasedikwe Masalesa
Thank you for bringing your concerns under our attention. An investigation into your query is underway and we will keep you updated on its progress.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns under our attention. An investigation into your query is underway and we will keep you updated on its progress.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply11 Nov 2020, 15:46
Official
Good day Refentse Mmasedikwe Masalesa
Thank you for bringing your concerns under our attention. An investigation into your query is underway and we will keep you updated on its progress.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns under our attention. An investigation into your query is underway and we will keep you updated on its progress.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
13 Nov 2020, 11:03Good day Refentse Mmasedikwe Masalesa
We investigated your query and are happy to inform you that the matter has been resolved.
Thank you for your patience during this time, for further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 17:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We investigated your query and are happy to inform you that the matter has been resolved.
Thank you for your patience during this time, for further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 17:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Capfin's reply13 Nov 2020, 11:03
Official
Good day Refentse Mmasedikwe Masalesa
We investigated your query and are happy to inform you that the matter has been resolved.
Thank you for your patience during this time, for further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 17:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We investigated your query and are happy to inform you that the matter has been resolved.
Thank you for your patience during this time, for further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 17:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services