RK
Refiloe K

1 reviews | Active since Sept 2022

24 Oct 2022, 11:45

Capfin update my account on bureau

I HAD THE WORST SERVICE EVER AND I WILL NEVER TAKE ANY LOAN WITH CAPFIN NO MATTER HOW STRANDED I AM,,,,I had issues where I updated my banking App and all debi check were removed including Capfin I did call them to reinstate but they failed to and gave me an option to pay via cash which is how I am paying them now and left with one installment but on credit bureau it doesn’t update that I pay them I am really furious with them coz how can I be paying for 6 months and still be behind with the same months.. I need Capfin to rectify this issue as soon as possible please because I need to sort out my finances for a Home Loan now they are ruining my credit score over **** yet I am paying..I was warned about Capfin but gave them benefit of the doubt now they proving me wrong! I really regret it and can’t wait to finish them next month

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Replies (1)
Capfin
Capfin's reply24 Oct 2022, 12:47
Official
Good day 
 
Thank you for alerting us to your query. We will investigate the matter.

Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
 
Sincerely
Capfin Customer Services