AS
Ashlin S

1 reviews | Active since Oct 2016

19 Apr 2022, 05:24

Capfin - UNPROFESSIONAL & ***********! Cannot provide call recordings!

I have logged a query on 2 April and to-date it is still not resolved. I requested call recordings and their *********** staff cannot provide the call recordings as requested! They are unprofessional and inconsiderate! My RIGHT as a consumer is to request for call recordings should I need them.

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Replies (1)
Capfin
Capfin's reply19 Apr 2022, 14:33
Official
Good day Ashlin S
 
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.  

Your query has been assigned to a consultant who will contact you shortly. 
 
Sincerely
Capfin Customer Services