Capfin, The Nerve! Still Offering Me Credit After I Settled My Loan!

The nerve of Capfin is unbelievable. You keep offering me the same credit line I already settled, as if nothing ever happened! What makes this worse is that when I had that loan, your system performed an unauthorized early debit on my cheque account before the agreed date, which caused bank penalty fees because there were no funds at that time.

I immediately emailed Capfin to address this issue, and guess what? Four months later, I am still waiting for a proper response. Not a single follow-up, no explanation, no accountability.

Who exactly do you think you are, ignoring customers like this while continuing to hold on to their personal information and credit records? I am demanding that you close any active account in my name, remove my personal data from your system, and stop sending me any further credit offers.

Your lack of response, poor service, and disregard for customer privacy are completely unacceptable. I settled my account in good faith, yet you continue to act as if my details are yours to keep and exploit. This is not just unprofessional, it’s disrespectful and *********.

Capfin, remove my details, close my account, and start treating people with the respect they deserve!