Capfin The *********** Company

<p>It's surprising how weak your Customer Relationship Management and Service Recovery Strategy is. It is the second time that i have to refer to this platform to name and shame Capfin but they deserve it because again they are denting my credit record and are resulting in me paying additional bank charges as they continuously debuted my account on the 25that and I explicitly and profusely stress the inadequacy of these details as I GET PAID ON THE LAST DAY OF THE MONTH. I'm thinking of suing the company for the fees that I'm being charged for their continuous excellence in incompetence. What is even more appalling is that they have already attempted assisting me after my first complaint on Hello Peter but they continued to repeat the same mistakes which shows thay the incompitence runs through even into Line Management which is disturbing. I don't want vouchers or loving emails and calls I want my issue resolved and maybe even us meeting in court. I'm pertubed at this disgraceful act of ineffectiveness as I'm running into further expenses and debt trying to resolve an entire company's inadequacy. </p>