TV
Tay V

1 reviews | Active since Dec 2022

19 Sept 2023, 15:27

Capfin - Terrible Service

No phone etiquette from any of the agents and constantly bombarding you with calls while you are at work, nearly 25 calls in one day. NOT IMPRESSED AT ALL !

0
Replies (2)
Capfin
Capfin's reply19 Sept 2023, 15:39
Official
Good day 
 
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution. 
 
We apologize for any inconvenience this may have caused you. 
 
Sincerely
Capfin Customer Services 

Best regards,

Capfin
Capfin's reply22 Sept 2023, 15:21
Official
Good day 

Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved. 
 
For further assistance, please call us on *** or email ***

Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00 
* Saturday and Public Holidays 08:00 – 13:00Kind regards 
Capfin Customer Services

Best regards,