AL
Anette L

1 reviews | Active since Jun 2015

25 Jun 2015, 14:56

Capfin takes 4 payments off in one month!!

I have a loan with Capfin, and they were very impressed with their service. Then 4 months down the line I had a problem paying the loan and when they contacted me I asked if they can give me a couple of month's grace and if I may pay R1000.00 instead of the R1450 normal installment. It is now the 25 of june and they have deducted 2 x R1450 and R1000.00 and informed me that there will be another deduction of R1450 when my salary goes into my account on 30.06.15. ***

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Replies (1)
Capfin
Capfin's reply26 Jun 2015, 10:15
Official
Hello floppenhel,

Thank you for bringing this matter to our attention.

We are very sorry to hear about the situation. We will investigate and someone from Capfin will contact you as soon as possible.

Kind regards,
Customer Services