CA
Christopher A
1 reviews | Active since May 2013
06 Jun 2022, 19:41
Capfin system error
I've been applying for loan but everytime the automated system sends a request for my FEBRUARY 2022 proof of income. There must be a glitch in your system, now my application is pending document upload. I've already uploaded 3 months b/statements and previously 3 months paysheets. What more should i do ? Should i rather cancel any businesd plans with Capfin ?
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
07 Jun 2022, 09:24Good day
Thank you for alerting us to your concerns. We are committed to resolving this matter as soon as possible. One of our dedicated consultants will be in contact with you shortly to assist with your query.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns. We are committed to resolving this matter as soon as possible. One of our dedicated consultants will be in contact with you shortly to assist with your query.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply07 Jun 2022, 09:24
Official
Good day
Thank you for alerting us to your concerns. We are committed to resolving this matter as soon as possible. One of our dedicated consultants will be in contact with you shortly to assist with your query.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns. We are committed to resolving this matter as soon as possible. One of our dedicated consultants will be in contact with you shortly to assist with your query.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's replyOfficial
07 Jun 2022, 14:51Good day
We have investigated your query and are happy to advise that the matter has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We have investigated your query and are happy to advise that the matter has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,
Capfin's reply07 Jun 2022, 14:51
Official
Good day
We have investigated your query and are happy to advise that the matter has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We have investigated your query and are happy to advise that the matter has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,
CA
Christopher A's updateReviewer Update
09 Jun 2022, 20:11thank you
CA
Christopher A's update09 Jun 2022, 20:11
Reviewer Update
thank you