BS
Babalwa S

1 reviews | Active since Apr 2023

18 Apr 2023, 11:06

CAPFIN STOP HARRASSING ME WITH CALLS EVERYDAY

Hi there. I'm writing a review about Capfin, who has been harassing me for far too long. My sister made an enquiry with them, and she gave them my number as an alternative when she is at work and unreachable. Since then, they have been calling me 3 to 6 times a day, while I am also at work, the worst thing about them when I do pick up their calls, I have to explain that my sister is no longer interested in their services and they should remove both our numbers from their system, because we are really exhausted from receiving their non stop calls DAILY. It's very rude that they constantly keep calling, after I've politely asked them to stop. We don't owe Capfin, I've never even had a loan with them, but the constant pestering of calls, and at NIGHT after hours is really taking things too far. I spoke to yet another consultant this morning her name is Ncebakazi, whom I had to explain the same thing and she kept quiet and dropped the call. It's like they don't care, as long as they are pushing business and sales, despite how nuisance they are. I've blocked their numbers, but somehow they keep calling with different ones.

I'm tired, and I need Capfin to stop harrassing me like I owe them or I'm a ********!!! I understand they are at work, doing their job but you also need to respect your potential customers, because clearly I am NOT interested.

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Replies (1)
Capfin
Capfin's reply18 Apr 2023, 11:27
Official
Good day
 
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.  

Your query has been assigned to a consultant who will contact you shortly. 
 
Sincerely
Capfin Customer Services