BW
Bianca W

1 reviews | Active since Jan 2019

28 Jan 2019, 13:14

Capfin STOP harrassing me for payments that I know nothing about.

I am an individual who has absolutely no affiliation with Capfin. I appreciate that this is a platform for people to loan funds for various reasons. I have been receiving countless calls regarding outstanding payments on a loan. I wouldn't mind the calls if it was me they were intended for. I am beginning to feel harrassed by this company - Capfin. I do not want to explain that I am not the person you are looking for anymore I have even asked politely to remove my details because I have no loans with Capfin and why would you want me to verify my ID what type of company are you. STOP harrassing me for payments that I know nothing about.

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Replies (1)
Capfin
Capfin's reply29 Jan 2019, 13:32
Official
Good day Ms Welding

Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.

This matter will be assigned to a specialist consultant who will contact you to resolve your complaint

Kind Regards

Customer Service