DC
Debbie C
1 reviews | Active since Oct 2020
09 Sept 2021, 12:06
Capfin staff unprofessional
The contact centre staff is rude and unprofessional
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
09 Sept 2021, 12:11Good day Debbie Coetzer
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Capfin's reply09 Sept 2021, 12:11
Official
Good day Debbie Coetzer
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
DC
Debbie C's updateReviewer Update
09 Sept 2021, 18:05Can a manager contact me via email this matter is getting out of hand after payment arrangement was made the call centre is refusing my payment arrangement ***
DC
Debbie C's update09 Sept 2021, 18:05
Reviewer Update
Can a manager contact me via email this matter is getting out of hand after payment arrangement was made the call centre is refusing my payment arrangement ***
Capfin's replyOfficial
13 Sept 2021, 14:29 Good day Debbie Coetzer
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Capfin's reply13 Sept 2021, 14:29
Official
Good day Debbie Coetzer
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services