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sumaya S
1 reviews | Active since Sept 2022
23 Sept 2022, 09:14
CAPFIN SHARES BILLING INFORMATION WITH ANYBODY
You guys are harrasing me i keep telling agents that they are looking for is my ex i have no idea why my number was given and we are no longer on contact i requested multiple times my contact number be deleted from the system yet i just received another call now. and the worst part is they are telling me how this person needs to pay their debt and all this personal information which I think is extremely unprofessional where is the privacy? i actually wish we were still in contact so i could. convince to take you guys to court for sharing billing information with a stranger
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Capfin's replyOfficial
23 Sept 2022, 09:55Good day
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Capfin's reply23 Sept 2022, 09:55
Official
Good day
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
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sumaya S's updateReviewer Update
28 Sept 2022, 10:19THE FACT THAT SOMEONE FROM YOUR "HEAD OFFICE" CALLED ME AND **** TO ME SAYING MY NUMBER HAS BEEN REMOVED FROM YOUR SYSTEM YET EVERY SINGLE DAY SINCE THE CALL I HAVE STILL BEEN HARRASED BY YOUR CALL CENTER AGENTS. I WORK NIGHT SHIFT AND TO GET CALLS THAT EARLY IN THE MORNING DISRUPTING MY SLEEP BECAUSE OF SOMEONE ELSE OWING YOU GUYS MONEY. YOU GUYS WILL DEFINITELY BE HEARING FROM MY LAWYERS SOON THIS IS HARRASMENT
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sumaya S's update28 Sept 2022, 10:19
Reviewer Update
THE FACT THAT SOMEONE FROM YOUR "HEAD OFFICE" CALLED ME AND **** TO ME SAYING MY NUMBER HAS BEEN REMOVED FROM YOUR SYSTEM YET EVERY SINGLE DAY SINCE THE CALL I HAVE STILL BEEN HARRASED BY YOUR CALL CENTER AGENTS. I WORK NIGHT SHIFT AND TO GET CALLS THAT EARLY IN THE MORNING DISRUPTING MY SLEEP BECAUSE OF SOMEONE ELSE OWING YOU GUYS MONEY. YOU GUYS WILL DEFINITELY BE HEARING FROM MY LAWYERS SOON THIS IS HARRASMENT