Capfin service pathetic
Capfin needs a makeover. I had an account which I took long to pay. However I am not applying for a loan. I am checking that the account is cleared. The portal takes one into an account but does not allow one to view any other information.
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Capfin's replyOfficial
23 May 2024, 09:02Good day
Thank you for taking the time to inform us of your experience with our contact centre. We can assure you this is not standard practice and we will investigate the matter. Please accept our sincere apologies for any inconvenience this may have caused you. A consultant will be in contact with you shortly. Sincerely
Capfin Customer Services
Thank you for taking the time to inform us of your experience with our contact centre. We can assure you this is not standard practice and we will investigate the matter. Please accept our sincere apologies for any inconvenience this may have caused you. A consultant will be in contact with you shortly. Sincerely
Capfin Customer Services
Capfin's reply23 May 2024, 09:02
Official
Good day
Thank you for taking the time to inform us of your experience with our contact centre. We can assure you this is not standard practice and we will investigate the matter. Please accept our sincere apologies for any inconvenience this may have caused you. A consultant will be in contact with you shortly. Sincerely
Capfin Customer Services
Thank you for taking the time to inform us of your experience with our contact centre. We can assure you this is not standard practice and we will investigate the matter. Please accept our sincere apologies for any inconvenience this may have caused you. A consultant will be in contact with you shortly. Sincerely
Capfin Customer Services
's updateReviewer Update
23 May 2024, 09:47Your service is pathetic. I returned your call only to be advised my account was handed over to MBD Attorneys, the account was paid in full with MBD Attorneys, Mbali who is so brilliant behaves as though she is doing me a favor.
's update23 May 2024, 09:47
Reviewer Update
Your service is pathetic. I returned your call only to be advised my account was handed over to MBD Attorneys, the account was paid in full with MBD Attorneys, Mbali who is so brilliant behaves as though she is doing me a favor.