1 reviews | Active since Nov 2019
Capfin SA - Personal Loan
Good day,
I am writing this review. I took out a loan and ran into some unforeseen medical expenses. I tried to make arrangements, but was told they can only help with the month premium that was behind.
Capfin constantly phoned and harassed me at my previous work. I was asked to leave due to constant phone calls. So now have I lost my source of income.
Capfin has also not removed my previous employers contact details. I have send numerous emails to the collections and legal department. Yet I am not getting any feedback. I am only getting threatening sms's stating that they are listing this on all the credit bureaus.
Still no feedback. I have no source of income and trying to inform Capfin, yet I am still receiving sms's stating that I need to pay.
I am trying to make arrangements. But how must I make arrangements if Capfin is not providing any feedback.
This is really bad. I did not ask to sit in this situation, and they are not being helpful in any manner whatsoever.
If someone may kindly check the emails from Capfin and reply.
Thank you
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
