YB
Yanga B

1 reviews | Active since Aug 2014

20 May 2020, 09:00

CAPFIN SA ARE ****** AND **********

I am completely disappointed with Capfin and they *****ed ways. I app**** for a loan within less that 12 hours emailed them to please cancel the loan. They told me even though the amount I have not yet received it they will charge me interest on it and I would need to pay it. They are ****** who are not transparent about their business. They told me that the because its not a new loan( I have settled all other loans I have ever taken from them), They do not email you the T&C's of cancellation, They don't read the T&C's of cancellation. They are the worst provider and would not recommend anyone to use them!!! I want nothing to do with them and will take this with the Ombudsman.

Now I must pay for interest on money that is in their pockets and that interest is calculated daily bunch of ******!

I am very disappointed because I never had any issues with CAPFIN before

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Replies (1)
Capfin
Capfin's reply20 May 2020, 11:10
Official
Good day Ms Yanga

Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and a specialist consultant will make contact with you shortly.


Kind regards,

Customer Services