1 reviews | Active since Feb 2017

04 Aug 2017, 16:24

Capfin ripping me off

<p>I need help with capfin they are busy calling me asking for R95 rand and they don't want with the call recording I'm tired R929 was debited on my account on the 27/07/17 now I'm getting a call DAT R95 is left behind its interest charged this is too much last I spoke to one the constant she said I have to pay R1200 the was debited on the month of may then I get a call that I to pay R108 its money that was left behind comes month they debit R 920 and bothers to call and say sorry for the mistake ,I reversed the money I told I will pay R 108 that I owe them then thy refund me R744 I asked who said to refund me coz I reversed the money thy kept calling the month now I jst let them debit R920 now I get a call that I'm owing R95 interest added I'm upset coz money does not grow on trees.</p>

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Replies (6)
Capfin
Capfin's reply07 Aug 2017, 07:43
Official

Good day Ms Miya

Thank you for bringing your concern regarding our Collections process to our attention.
We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.

Kind Regards

Customer Service

Best regards,

Capfin
Capfin's reply10 Aug 2017, 15:56
Official

Good day Nothile Miya

We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.

Feel free to email *** for any further assistance.

Kind regards

Customer Services

Best regards,

's update10 Aug 2017, 16:09
Reviewer Update

I have been getting calls from capfin and I'm not willing to pay for something I don't understand pls go to the call recording's of when I advised settle amount is R1200 between may and April and why am I still owing R95 rand why was the money not debited with the R920 dats was debited end of July

's update10 Aug 2017, 19:54
Reviewer Update

I have not received any emails from capfin

Capfin
Capfin's reply11 Aug 2017, 11:17
Official

Good day Nothile Miya

Please confirm your email address so that we may resend the response emailed to ***.

Kind regards

Customer Services

Best regards,

's update12 Aug 2017, 13:03
Reviewer Update

My email address is ***