RL
Rynhardt L

1 reviews | Active since Jan 2024

19 Jan 2024, 14:37

Capfin review

Absolutely ********** service. I completed a application on Tuesday the 16th January 2024. I have been waiting for the debicheck mandate since. Everytime i call to enquire about my application status i get told to wait, first 24 hours, then 48 and now they say it can take up to 7 days. I spoke to my bank and they also didn't receive a dabicheck mandate. Management team is unable to give any feedback and consultants tell me to wait. Absolutely disgusted in Capfin service. I wont recommend anyone to use their service.

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Replies (1)
Capfin
Capfin's reply19 Jan 2024, 15:33
Official
Good day 
 
Thank you for alerting us to your concerns regarding the processing of your Capfin loan application. 

Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.  
 
Sincerely
Capfin Customer Services 

Best regards,