EF
Edwin F
1 reviews | Active since Jan 2022
18 Jan 2022, 19:37
Capfin pre-approved loans
I app**** for a loan at Capfin on Monday, 17 January 2022 and was offered R1850 over 6 months. I was requested to send my 3 months bank statements or payslips which I did. They then requested my October 2021 payslip twice. I played along and send that payslip again and again. They confirmed that it was received and they are processing my loan. Within 5 minutes I received a sms stating that I don't qualify for a loan. What a lot of *******. In 2021 I received a R5000 loan from them which I payed off now this nonsense. Very disappointed in Capfin after being a loyal client
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Replies (3)
Capfin's replyOfficial
19 Jan 2022, 08:51Good day Edwin F
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply19 Jan 2022, 08:51
Official
Good day Edwin F
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
EF
Edwin F's updateReviewer Update
19 Jan 2022, 14:07I received a call from Capfin and the lady told me that their legal team would look into my loan application and give a reason why it was declined. She will then give me feedback. I'm still waiting for that.
EF
Edwin F's update19 Jan 2022, 14:07
Reviewer Update
I received a call from Capfin and the lady told me that their legal team would look into my loan application and give a reason why it was declined. She will then give me feedback. I'm still waiting for that.
Capfin's replyOfficial
20 Jan 2022, 13:53 Good day Edwin F
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply20 Jan 2022, 13:53
Official
Good day Edwin F
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologize for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services