TN
Thokozani N

1 reviews | Active since Nov 2018

22 Nov 2018, 14:50

Capfin - Poor Financial Service Provider

Capfin failed to submit my profile / details to ITC for clearing after I paid up my loan with them.

Subsequently, Capfin further **** and/or someone did not do their job well and advised Transunion that I am in arrears. This has really upset me because it has severely affected my credit score.

Capfin has given me a worse service ever. The issue is still not sorted.

0
Replies (1)
Capfin
Capfin's reply23 Nov 2018, 10:03
Official
    Good day Mr Nkosi



 Your feedback is important to us.

 Please accept our sincere apology for any frustration experienced.
 An investigation into your query is underway and we will contact you to keep you updated on the progress of this matter.

Kind regards

Customer service