CG
Clive G
1 reviews | Active since May 2016
15 Dec 2019, 19:46
Capfin pathethic service
Capfin debits my account early in december without getting permission from me first..seriously unproffesional behaviour
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Replies (2)0
Replies (2)
Capfin's replyOfficial
17 Dec 2019, 09:29 Good day Clive Govender
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter.
Our office will be in contact with you shortly.
Kind regards,
Customer Services
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter.
Our office will be in contact with you shortly.
Kind regards,
Customer Services
Best regards,
Capfin's reply17 Dec 2019, 09:29
Official
Good day Clive Govender
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter.
Our office will be in contact with you shortly.
Kind regards,
Customer Services
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter.
Our office will be in contact with you shortly.
Kind regards,
Customer Services
Best regards,
Capfin's replyOfficial
18 Dec 2019, 09:29Good day Clive Govender
Kindly note your query has been investigated and we have been in contact with you.We are very pleased to advise that a satisfactory resolution has been reached.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Services
Best regards,
Capfin's reply18 Dec 2019, 09:29
Official
Good day Clive Govender
Kindly note your query has been investigated and we have been in contact with you.We are very pleased to advise that a satisfactory resolution has been reached.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Services
Best regards,