NA
Nazmeera A
1 reviews | Active since Sept 2016
01 Sept 2020, 10:25
CAPFIN - OFFER THEN DONT OFFER
Good day
on my online platform I was qualified for an amount of R10900 I submitted all documents on FRiday and yesterday I called to follow up, the lady I spoke to said there was an internal problem and the documents were not linked to my profile thats why it wasnt paid out, this morning I called and spoke to wandesile to told me I must cancel the application for him to sort it out on his side, I did and then he said I will receive an sms as to when I can apply again.
After this I get an email from capfin saying we are sorry to see you go.
Please email and let me know what is the problem.
Helpful (0)
Replies (2)0
Replies (2)
Capfin's replyOfficial
01 Sept 2020, 10:43Good day Nazmeera A
Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and one of our team members will make contact with you shortly.
Kind regards
Customer Service
Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and one of our team members will make contact with you shortly.
Kind regards
Customer Service
Capfin's reply01 Sept 2020, 10:43
Official
Good day Nazmeera A
Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and one of our team members will make contact with you shortly.
Kind regards
Customer Service
Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and one of our team members will make contact with you shortly.
Kind regards
Customer Service
Capfin's replyOfficial
07 Sept 2020, 10:59Good day Nazmeera A
We appreciate your patience and the opportunity to resolve your concern.
Customer feedback is always welcomed by us.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Service
We appreciate your patience and the opportunity to resolve your concern.
Customer feedback is always welcomed by us.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Service
Capfin's reply07 Sept 2020, 10:59
Official
Good day Nazmeera A
We appreciate your patience and the opportunity to resolve your concern.
Customer feedback is always welcomed by us.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Service
We appreciate your patience and the opportunity to resolve your concern.
Customer feedback is always welcomed by us.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Service