ML
Mpfuleni L
1 reviews | Active since Jul 2016
10 May 2025, 00:34
Capfin not willing to resolve my double debit issues c
I wrote a review on 5th May 2025 about my bad experience with Capfin.As stated they double debited my bank account on the 15th April 2025 without my consent.First I spoke Lihle who promised to listen to my and Capfin’s agent about the matter. and then give me call thereafter , it never happened .On the 8th received a called Lizel me and told me she is going to listen to a recording and get back to me Today is the 9th May 2025 still haven’t heard from Lizel.
Can someone tell me what is Iit that I need to do ?
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Capfin's replyOfficial
10 May 2025, 09:56Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply10 May 2025, 09:56
Official
Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services