aA
asoyizwapi A
1 reviews | Active since Nov 2016
08 Nov 2020, 10:30
Capfin not updating my credit record after 4 months settling their loan!!!
Settled my loan with Capfin and received the paid up letter but after 4 months still the account is not updated on my transition credit report!! Paid up the loan in August 2020
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Replies (2)
Capfin's replyOfficial
09 Nov 2020, 09:00Good day Akhona M
We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau.
We will be in contact shortly. Please accept our sincere apologies for any inconvenience caused.
Kind regards
Customer Services
We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau.
We will be in contact shortly. Please accept our sincere apologies for any inconvenience caused.
Kind regards
Customer Services
Capfin's reply09 Nov 2020, 09:00
Official
Good day Akhona M
We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau.
We will be in contact shortly. Please accept our sincere apologies for any inconvenience caused.
Kind regards
Customer Services
We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau.
We will be in contact shortly. Please accept our sincere apologies for any inconvenience caused.
Kind regards
Customer Services
Capfin's replyOfficial
11 Nov 2020, 16:53Good day Akhona M
We have investigated your query and are happy to advise that the matter is now resolved.
Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services
We have investigated your query and are happy to advise that the matter is now resolved.
Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services
Capfin's reply11 Nov 2020, 16:53
Official
Good day Akhona M
We have investigated your query and are happy to advise that the matter is now resolved.
Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services
We have investigated your query and are happy to advise that the matter is now resolved.
Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services