AM
Ashleigh M
1 reviews | Active since Jan 2025
15 Jan 2025, 14:45
Capfin - more like Confin
I had a terrible experience with Capfin. I app**** for a loan, approved the DebiCheck mandate, but never received the loan amount. Despite my bank confirming that the DebiCheck mandate is active, Capfin failed to disburse the funds. This feels like a ****!
Their customer service is unhelpful and provides no clear answers. I’ve never had such issues with other loan providers like Wonga.com. Capfin’s lack of transparency and inefficiency is unacceptable. I am beyond furious and am seriously considering canceling my application to go with a more reliable provider.
Beware of Capfin – this feels like a con!
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Replies (2)
Capfin's replyOfficial
15 Jan 2025, 14:47Good day
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply15 Jan 2025, 14:47
Official
Good day
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
AM
Ashleigh M's updateReviewer Update
15 Jan 2025, 14:54Automated responses. Classic
AM
Ashleigh M's update15 Jan 2025, 14:54
Reviewer Update
Automated responses. Classic