Capfin Loans

I am very disgusted with the treatment I got from Cap fin, I took a loan which I paid off in full before time yet they marked my name on credit bureau as a bad payer. I went to apply for a credit card & apply for a home for my kids since I am a widow I was unable to get approved anywhere because Cap fin had marked me in credit bureau as poor payer. I am even most disappointed with their customer service because they basically told me there is nothing they can do although the fault is on their side , I must just wait 2 weeks. Which means this would be 2 weeks of a setback for me to get anything because I am basically blacklisted for nothing. I wont send any of my work colleagues to Cap fin & neither will I take any loan from them again.